Call information

In the Call information view, a user can see history of their own calls. View can be filtered with different criteria.

Open

Calls can be filtered by:

• Start time

• End time (Start and End time can be at most 31 days apart)

• Source number

• Destination number

• Call result

Call result has following options for filtering:

• All - all call results, both inbound and outbound

• Answered - both inbound and outbound

• Not answered - outbound, not answered

• Transferred - calls the user has transferred

• Allocation - incoming calls from a service pool to the user

Number on the list can be called by using the green phone icon:

Open

Clicking the blue icon opens more detailed call information:

A new window is opened where further call information can be viewed and call recording can be listened to.