Off work transfer

Voice Center allows a flexible and easy call routing, when a person is not at work.

The Off work options a user can choose are as follows:

  • Busy during active call

    • Yes: Incoming calls get busy signal when a call is active

    • No: Calls are transferred according to Off work transfer settings.

  • Alerting time

    • Time in seconds before a call is redirected during the off-work tim

  • Use transfers

    • A Yes/No selection, if call transfers are used during the off-work time

  • Transfer - All calls

    • The selection transfers all calls to defined numbers according to the choices below

      • No transfer

      • To menu

      • To number

  • Transfer - No answer

    • The selection transfers calls if they are not answered in the set alerting time according to the choices below

      • No transfer

      • To voicemail

      • To number

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