Directory

The directory is opened by clicking the Directory icon on the left-hand side panel or the Directory section on the main page.

The directory contains the following functionalities:

• Search information

• Edit information

• Delete and remove information

Open

Search information

Type the person’s name (forename or surname) into the directory’s Search field and click the Search button (or press Enter on the keyboard).

You can make searches by:

• Name (forename and/or family name)

• Part of the name

• Phone number

Edit information

1. Choose the person on the list whose information needs to be edited

2. Click the Edit button on the bottom of the list page

   • Make the needed edition

3. Save the changes with the Save button

Open

Delete and remove information

Deleting a person’s information is started as the information editing. There are two phases when deleting the information:

1. Delete

   • A user cannot find the deleted information

   • A switchboard operator can find the information from the deleted person’s list

     • In this way the switchboard operator is able help in possible inquiries and tell who the person’s substitute is

2. Remove

   • The information will be deleted completely from the system

Delete

Deleting the information is done by selecting a person from the list and clicking the Edit and Delete buttons. The deletion is confirmed by clicking the Are you sure? button.

Searching the deleted information

The deleted information is listed when:

• a) Clicking the All fields button

• b) Typing deleted into the Search field

• c) Clicking the Search button

Remove

Removing the information is done from the deleted persons list as deleting information described above.

Notice that removing the information requires a Switchboard user or a Supervisor user license.