Voice for Teams, deployment options

Owned by Benemen Product management (Unlicensed)
Last updated: Apr 14, 2022 by Olli Kojonen (Unlicensed)
1 min read

 

Enreach Cloud Call Control

  • Call control is made in Enreach Cloud

  • All Enreach Cloud add-on features are available

  • Teams phone is more like one of the terminals

  • Teams related functionalities like voicemail, call groups, call delegation, call forwarding and simultaneous ringing cannot be used

 

 

Microsoft Call Control = Microsoft Teams standard standalone deployment way

  • The configuration is made mixed between portal by Enreach (Portal) and Office 365

  • Enreach takes care of users phone numbers in PSTN as an operator

  • Incoming calls are directly routed to Teams Outgoing calls are directly routed from Teams to PSTN

  • Teams handle call groups, call delegation, call forwarding, simultaneous ringing

  • Enreach Cloud add-on features are not available like service pools, automatics call transfers, routing to terminals, smart routing, voicemail, availability, etc.

 

 

 

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