Transfers settings

Here you can set up how calls to your mobile number and work number are transferred. Work number transfers can also have an announcement that is played to the caller before the call is transferred. Your mobile usage mode setting affects your mobile number transfers.

When your mobile usage mode is:

Not in work use & Partial work use

For the work number, you can set:

• Transfer if no answer: Transfers incoming work number calls to a defined number if not answered during the alerting time.

• : Transfers incoming work number calls to a defined number immediately when this availability is active.

• : Transfers incoming work number calls to a defined number immediately when this availability is active. 

For the mobile number, you can set:

• Transfer all calls: Transfers incoming mobile number calls to a defined number immediately.

• Transfer when no answer: Transfers incoming mobile number calls to a defined number if not answered during the alerting time.

Full work use

When your mobile usage mode setting is set to Full work use and Mobile stays in work use setting is set to No

• Transfer if no answer: Transfers incoming work number and mobile number calls to a defined number if not answered during the alerting time.

• : Transfers incoming work number and mobile number calls to a defined number immediately if your when this availability is active.

:

For the work number, you can set:

• Transfer calls to: Transfers incoming work number calls to a defined number immediately.

For the mobile number, you can set:

• Transfer all calls: Transfers incoming mobile number calls to a defined number immediately.

• Transfer if no answer: Transfers incoming mobile number calls to a defined number if not answered during the alerting time.

When your mobile usage mode setting is set to Full work use and Mobile stays in work use setting is set to Yes

These settings affect both your mobile and work number:

• Transfer if no answer: Transfers incoming work number calls to a defined number if not answered during the alerting time.

• : Transfers incoming work number calls to a defined number immediately when this availability is active.

• : Transfers incoming work number calls to a defined number immediately when this availability is active.

Related settings mentioned above are:

https://benemen.atlassian.net/wiki/spaces/PD/pages/2553610242/Mobile+settings#Mobile-usage-mode

https://benemen.atlassian.net/wiki/spaces/PD/pages/2553610242/Mobile+settings#Mobile-stays-in-work-use