The BeneDesk system allows also very flexible and easy call routing, when a person is not at work.
The Off work options a user can choose are as follows:
Busy during active call
Yes: Incoming calls get busy signal when a call is active
No: Calls are transferred according to Off work transfer settings.
Alerting time
Time in seconds before a call is redirected during the off-work tim
Use transfers
A Yes/No selection, if call transfers are used during the off-work time
Transfer - All calls
The selection transfers all calls to defined numbers according to the choices below
No transfer
To menu
To number
Transfer - No answer
The selection transfers calls if they are not answered in the set alerting time according to the choices below
No transfer
To voicemail
To number