This page contains the user guide for Enreach Voice Analytics product.
Content of the user guide
Access / Login - how Voice Analytics product can be accessed
Navigation and controls - available navigation and control functions
Filters and settings - available data filtering and setting options
KPIs - definition of measures and how they are calculated.
Bookmarks - how bookmarks can be used
Favorites - how to add items to user specific favorites view
FAQ and usage tips - collection of questions and answers