Enreach Cloud Call Control
Call control is made in Enreach Cloud
All Enreach Cloud add-on features are available
Teams phone is more like one of the terminals.
Teams related functionalities like voicemail, call groups, call delegation, call forwarding and simultaneous ringing cannot be used.
Microsoft Call Control = Microsoft Teams standard standalone deployment way
The configuration is made mixed between portal by Enreach (Portal) and Office 365
Enreach takes care of users phone numbers in PSTN as an operator
Incoming calls are directly routed to Teams Outgoing calls are directly routed from Teams to PSTN
Teams handle call groups, call delegation, call forwarding, simultaneous ringing
Enreach Cloud add-on features are not available like service pools, automatics call transfers, routing to terminals, smart routing, voicemail, availability, etc.