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Options explained

Possible link to here from app Mobile usage mode help text?

Mobile usage modes

Not in work use

  • Service calls / Work number calls are not routed to mobile device

  • Calls from mobile device show mobile number

  • Incoming calls to mobile number are passed straight to mobile device

  • Mobile number uses own call transfer targets

Partial work use

  • Calls from mobile device show mobile number

  • Incoming calls to mobile number are passed straight to mobile device

  • Mobile number uses own call transfer targets

When availability is (off work)

  • Service calls / Work number calls are not routed to mobile device

When availability is not (off work)

  • Service calls / Work number calls are routed to mobile device according to terminal priority and allocation style settings

Full work use

If availability is not (off work)

  • Calls from mobile device show work number

  • Service calls / Work number calls are routed to mobile device according to terminal priority and allocation style settings

  • Work number and mobile number use same transfers targets

If availability is (off work)

  • Calls from mobile device show mobile number

  • Incoming calls are always passed to mobile device

  • Mobile number uses own call transfer targets

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