Settings

Here you can modify your Voice product settings. These settings can also affect how your other terminals behave. Some of these settings may not be visible to you.

Call settings:

Call transfers: Set how your work and mobile number calls are transferred.
Call recording: Set what calls are recorded.
Call offering mode: Set whether the calls are offered to terminals simultaneously or one-by-one.
Supervising number (optional feature): Call supervising on Voice for Android and iOS
Smart caller info: Smart caller info

Voicemail settings:

Voicemail greeting is played to the caller using text-to-speech before they leave a voicemail message
Menu target is an optional target phone number for incoming callers they can choose to be transferred to.

Directory settings:

Personal directory: Set up your personal mobile directory. Personal directory allows your mobile phonebook to be used in other Voice products.

Privacy settings:

Call privacy default: Define how the call privacy default is set for new direct calls.
Allow personal data in usage statistics: Define whether the Voice by Enreach application can send personal data like username when collecting usage data.

Terminal list:

View your terminal list and see if calls are offered to these terminals.

Your phone numbers:

View the numbers that are attached to your account.

Additional settings:

Advanced call settings: Set up less frequently used settings that affect your calls.