The user interface contents depend on the user’s role and set up on the serverpermissions.
The user interface is divided vertically into three areas (Figure 7):
Service pools
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Softphone
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Personal call history (directory, call information, availability), (right)
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Directory, personal call history and availability
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User interface can also be customized to, for example:
Display service pools in separate window
Hide service pools
Show applications (if any configured)