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All functions and handling are similar to Callback tab as described above.
Optional features
Following features are optional for a callback list and they can be enabled by Enreach support.
Notifications
If you have notifications enabled for the app, you will receive a notification on your phone when there are new call cases. The notifications are displayed about new call cases on the callback lists you are member of.
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Callback lists must be configured accordingly to receive notifications by Enreach support. By default push notifications don't work.
Optional features
Following features are optional for a callback list and they can be enabled by Enreach support.
Grouping of call cases
Cases from same phone number can be automatically grouped together. Grouping is displayed nested on the list view.
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