Custom plugins can be added to the system by navigating to Plugins → Plugin Codes within Voice for D365 Configurator app.
By creating a new item, the display name and source code of JavaScript plugin can be typed.
Here is an example of how the source code of a plugin should look like:
var SampleCustomer = SampleCustomer || {};
SampleCustomer.Plugins = SampleCustomer.Plugins || {};
SampleCustomer.Plugins.manipulateSearchResults = async function(context) {
debugger;
context.customerSearchResults.setColumnHeaders(["foo", "bar"]);
context.customerSearchResults.setRowData("b41a1595-e321-ec11-b6e6-6045bd8a1d39", "foo", ["bar", "qwe"]);
};
One plugin code file can contain any number of plugins. The entry point of a plugin is a JS function, like SampleCustomer.Plugins.manipulateSearchResults in the example above.
The entry point of the plugin must always be asynchronous (decorated with async statement or returning a promise object).
The code of the plugin must also handle any asynchronous operations (with await statement or handling promises properly) and wait until e.g. the result of a WebAPI query is returned. The recommended way of implementation is to use asnyc-await, to simplify the code and minimize errors.
After typing the source code, all the plugins within the code file must be registered by navigating to Plugins → Plugin Definitions. A new item must be created by giving
display name
CIF version (this can't be modified after creation)
JS function name (full name including namespace)
Plugin code selected
When the custom plugin has been created this way, it can be added to any event the same way as any built-in plugin (except the different order number space).