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During the installation, required firewall rules are created to the Windows Firewall. If there is a third-party firewall installed, the following rules should be created for Voice for Windows:
Default program path | C:\Program Files (x86)\BeneDesk for Windows\BeneDesk.exe |
Inbound port | all ports TCP and UDP |
Outbound ports | all ports TCP and UDP |
Quality of Service
By default, the connection between Voice for Windows and the Enreach data center is routed via public Internet. To ensure sufficient call quality make sure that the Internet connection of the client network has sufficient bandwidth. Under heavy load, prioritizing audio traffic of Voice for Windows (SRTP) is recommended.
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