Contents
| Table of Contents |
|---|
...
If you refresh the whole browser view / tab, the Voice for Dynamics 365 web Phone logs out and then logs in again. Active phone call is also disconnected and no incoming calls can be received if you refresh the whole browser view / tab.
CIF version 1.0, single-session Dynamics 365 model-driven apps (Communication panel on the right side)
...
Enreach Cloud voice service typically includes customer specific availability statuses, but they always follow the status types described in this chapter. User controls available statutes statuses via Voice for Browser web phone. Depending on Enreach Cloud user role, user may additionally be able to control availability on different voice channel service pools.
...
• Call transfer (direct transfer and consulted transfer)
• DTMF by keypad (ordinary telephone's touch keys available)
• Caller identification from web phone contact directory and voice channel service pool queue name with receiving phone calls
...