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2024.3.0 (29 Apr 2024)

  • Added readiness for upcoming self-service tools for creating and managing service queues, IVRs, prompts, schedules. The tools will be made available later.

  • Renamed Manage groups button to Queue groups in Queues view

  • Renamed Settings button to Set age bonus in Queue details view

2024.2.0 (18 Apr 2024)

  • Added: Post-call transcriptions can be displayed in Service calls, Call events, and My calls

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