2024.3.1 (13 May 2024)
Fixed: Opening direct links to calls from external apps didn’t open the call dialog for older calls
Fixed: Max wait times between 1 and 2 hours displayed only minutes and seconds but not hours
Fixed: Phone numbers in call histories sometimes matched wrong contact name with very short numbers
2024.3.0 (29 Apr 2024)
Added readiness for upcoming self-service tools for creating and managing service queues, IVRs, prompts, schedules. The tools will be made available later.
Renamed Manage groups button to Queue groups in Queues view
Renamed Settings button to Set age bonus in Queue details view
2024.2.0 (18 Apr 2024)
Added: Post-call transcriptions can be displayed in Service calls, Call events, and My calls
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