Release 0.4 (28 February 2024)
Call recording listening via Salesforce audio call player
Enterprise Calls, automated voice call record creation for phone calls handled outside of Salesforce Omni-Channel phone, e.g. mobile calls
Outbound caller id selection in Omni-Channel phone widget voice extension
Enreach Phonebook with unified availability in Omni-Channel phone widget
Includes Omni-Channel phone version 2024.2.0
Release 0.3 (22 November 2023)
The first production release
Salesforce Omni-channel phone UI and rich call controls
Salesforce Omni-channel availability including voice channel
Automated Salesforce Contact identification based on caller phone number
Service Cloud Voice phone call handling and automated Voice Call record creation
Call controls embedded on Salesforce page view