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Changing the phone number shown to a call recipient
Personal and service pool call history
Service pool membership management
Service pool groups
Service pool monitoring
Service pool details (who is serving and their settings)
Contact directory: company and personal
Caller (directory contact) or service pool identification and pop-up info view
Availability management - also other users' when in Switchboard mode
Call classification
Call wrap-up time handling
Sending an SMS to any number or to directory contact
Call recording listening
Calendar integration (Office 365) of directory contacts (Switchboard function)
Personal settings like audio device management, language, etc.
Management of own and other users' settings (via Voice Center settings)
Jabra headset support
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