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Roaming is when a user is using a mobile phone while traveling in another country (visited network). Users can roam at domestic prices, without extra cost, when traveling in the EU. This roam like at home principle is valid for any calls, SMS as well as data use. Beyond a fair use of roaming services at a domestic price, roaming surcharges may be applied to prevent abusive usage of roaming services. While traveling outside the EU the roaming prices for calls, SMS, and data usage will apply based on a separate roaming pricelist.
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ExtraSIM Flex has an additional cost attached to the user’s main mobile subscription package. ExtraSIM has MobileFlex package content (pay-as-you-go) and optionally a separate data package can be added. Without a data package, the usage of data is not possible.
Mobile Mini 1GB (DNA/Telia/Elisa) package
The package includes a Benemen SIM card. Mobile Mini includes unlimited[1] mobile traffic in Finland and the EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network costs. Calls to voicemail are free-of-charge and valid while roaming in the EU. Call transfers to customers other Benemen subscriptions are free-of-charge. Call transfers to other directions are considered as normal call traffic and invoiced as an outgoing call if not included in the package.
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International, Premium, and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile Budget 1GB (DNA/Telia/Elisa) package
The package includes a Benemen SIM card. Mobile Budget includes unlimited1 mobile traffic in Finland and the EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network costs. Calls to voicemail are free-of-charge and valid while roaming in the EU. Call transfers to customers other Benemen subscriptions are free-of-charge. Call transfers to other directions are considered as normal call traffic and invoiced as an outgoing call if not included in the package.
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International, Premium, and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile Basic 2GB (DNA/Telia/Elisa) package
The package includes a Benemen SIM card. Mobile Basic includes unlimited1 mobile traffic in Finland and the EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network costs. Calls to voicemail are free-of-charge and valid while roaming in the EU. Call transfers to customers other Benemen subscriptions are free-of-charge. Call transfers to other directions are considered as normal call traffic and invoiced as an outgoing call if not included in the package.
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International, Premium, and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile Plus 5GB (DNA/Telia/Elisa) package
The package includes a Benemen SIM card. Mobile Plus includes unlimited1 mobile traffic in Finland and the EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network costs. Calls to voicemail are free-of-charge and valid while roaming in the EU. Call transfers to customers other Benemen subscriptions are free-of-charge. Call transfers to other directions are considered as normal call traffic and invoiced as an outgoing call if not included in the package.
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International, Premium, and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile Pro 10 GB (DNA/Telia/Elisa) package
The package includes a Benemen SIM card. Mobile Pro includes unlimited1 mobile traffic in Finland and the EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network costs. Calls to voicemail are free-of-charge and valid while roaming in the EU. Call transfers to customers other Benemen subscriptions are free-of-charge. Call transfers to other directions are considered as normal call traffic and invoiced as an outgoing call if not included in the package.
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Product has enhanced data speed up to 50/600/1000 Mbs available in 5G home network. The package includes Unlimited data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
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International, Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile
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Package includes a Benemen SIM card. Mobile Pro Plus includes unlimited1 mobile traffic in Finland and EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network cost. Calls to voicemail are free-of-charge and valid while roaming in EU. Call transfers to customers other Benemen subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call if not included in to the package.
A separate package is required in order to enable PSTN calls from Teams/Skype-for-Business/IP-phone.
The package is for regular business use only. Use for other commercial purposes is prohibited and this includes offering call options to third-parties and/or sim boxes, sending spam or bulk-SMS (excessively sending SMS from one number and/or the offering to multiple receiving number(s)), and offering SMS capability to third-parties and/or sim boxes. In the case of suspicion of unfair use or abuse Benemen may suspend the mobile subscription and charge additional costs.
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Data Package Specific Terms and Conditions
Mobile DataSIM
Mobile DataSIM is needed when a data-only service is been used. Data packages are activated into DataSIM subscription or into Mobile Flex package. Invoiced service costs are DataSIM, chosen data package, and possible package exceeding consumption.
IoT Data (DNA/Telia/Elisa)
4G data speed is reduced to 128 Kbit/s in this package. The package includes 200 Megabytes (MB) data which is valid only for national and EU data usage and not when the user is roaming in the rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.Roaming data and calls are Excess Data is invoiced based on 1 Gigabyte new package.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area cost costs are based on domestic pricing, with data consumption, this cost is valid until 15 1 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
International, Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile Data Package Specific Terms and Conditions
Mobile DataSIM
Mobile DataSIM is needed when a data-only service is been used. Data packages are activated into DataSIM subscription or into Mobile Flex package. Invoiced service costs are DataSIM, chosen data package, and possible package exceeding consumption.
IoT Data
Data speed is reduced to 128 Kbit/s the EU.
Mobile Data 1 GB (DNA/Telia/Elisa)
4G data speed is 150 or 100 Mbs in this package. The package includes 1 Gigabyte (GB) data which is valid only for national and EU data usage and not when the user is roaming in the rest of the world. Excess Data is invoiced based on 1 Gigabyte new package.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area costs are based on domestic pricing, with data consumption, this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data 2 GB (DNA/Telia/Elisa)
4G data speed is 150 or 100 Mbs in this package. The package includes 200 Megabytes 2 Gigabytes (MBGB) data which is valid only for national and EU data usage and not when the user is roaming in the rest of the world. Excess Data is invoiced based on the selected option either a new package (2 GB) or 1 Gigabyte new packageincremental packages.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area costs are based on domestic pricing, with data consumption, this cost is valid until 1 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data
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5 GB (DNA/Telia/Elisa)
4G data speed is 150 or 100 Mbs in this package. The package includes 1 Gigabyte 5 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in the rest of the world. Excess Data is invoiced based on the selected option either a new package (5 GB) or 1 Gigabyte new packageincremental packages.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area costs are based on domestic pricing, with data consumption, this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile
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Data 10 GB (DNA/Telia/Elisa)
4G data speed is 150 or 100 Mbs in this package. The package includes 2 10 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in the rest of the world. Excess Data is invoiced based on the selected option either a new package (2 10 GB) or 1 Gigabyte incremental packages.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area costs are based on domestic pricing, with data consumption, this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data
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50M 4G (DNA)
Data speed is 150 or 100 50 Mbs in this package. The package includes 5 Gigabytes (GB) unlimited data which is valid only for national national2 and EU data usage and not when the user is roaming in the rest of the world. Excess Data is invoiced based on the selected option either a new package (5 GB) or 1 Gigabyte incremental packages. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area costs cost are based on domestic pricing, with data consumption , this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data
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100 4G (Telia/Elisa)
Data speed is 150 or 100 Mbs in this package. The package includes 10 Gigabytes (GB) unlimited data which is valid only for national2 and EU data usage and not when the user is roaming in the rest of the world. Excess Data is invoiced based on the selected option either a new package (10 GB) or 1 Gigabyte incremental packages. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area costs cost are based on domestic pricing, with data consumption , this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data
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150 4G (DNA)
Data speed is 50 150 Mbs in this package. The package includes unlimited data which is valid only for national2 national2 and EU data usage and not when the user is roaming in the rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area cost are based on domestic pricing, with data consumption this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data
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50 5G (DNA)
Data speed is 150 or 100 50 Mbs in this package. The package includes unlimited data which is valid only for national2 national2 and EU data usage and not when the user is roaming in the rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on the latest Roaming price sheet. In the EU area cost are based on domestic pricing, with data consumption this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by the EU.
Mobile Data 300 5G (DNA/Telia/Elisa)
Data speed is 300 Mbs in this package. The package includes unlimited data which is valid only for national2 and EU data usage and not when the user is roaming in rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 600 5G (DNA)
Data speed is 600 Mbs in this package. The package includes unlimited data which is valid only for national2 and EU data usage and not when the user is roaming in rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 1000 5G (DNA)
Data speed is 1000 Mbs in this package. The package includes unlimited data which is valid only for national2 and EU data usage and not when the user is roaming in rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 15 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
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