/
Voice for Teams, deployment options

Voice for Teams, deployment options

 

Enreach Cloud Call Control

  • Call control is made in Enreach Cloud

  • All Enreach Cloud add-on features are available

  • Teams phone is more like one of the terminals

  • Teams related functionalities like voicemail, call groups, call delegation, call forwarding and simultaneous ringing cannot be used

 

 

Microsoft Call Control = Microsoft Teams standard standalone deployment way

  • The configuration is made mixed between portal by Enreach (Portal) and Office 365

  • Enreach takes care of users phone numbers in PSTN as an operator

  • Incoming calls are directly routed to Teams Outgoing calls are directly routed from Teams to PSTN

  • Teams handle call groups, call delegation, call forwarding, simultaneous ringing

  • Enreach Cloud add-on features are not available like service pools, automatics call transfers, routing to terminals, smart routing, voicemail, availability, etc.

 

 

 

Related content

Voice for Teams by Enreach
Voice for Teams by Enreach
More like this
Voice for Teams, Direct Routing Overview
Voice for Teams, Direct Routing Overview
More like this
Voice for Teams with direct routing implementation
Voice for Teams with direct routing implementation
More like this
Enreach Voice Presence Sync with Microsoft Teams
Enreach Voice Presence Sync with Microsoft Teams
More like this
Teams, Presence Integration
Teams, Presence Integration
More like this
Enreach embedded voice for Salesforce
Enreach embedded voice for Salesforce
More like this

© Enreach, Mannerheimintie 117, 00280 Helsinki, Finland
+358 40 450 3000, www.enreach.fi