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Queue functionality Without a Phone Number

Queue functionality Without a Phone Number

 

 

 image-20250206-141745.png https://enreach-services.atlassian.net/wiki/spaces/PORTAL/pages/572686340/Queue+Functionality+Without+a+Phone+Number

Setting up a queue without a phone number can limit scheduling features, preventing the addition of service opening hours or exceptions, which means the queue remains open continuously. Once an active count is established for the queue, it becomes possible to determine the service's operating hours and any exceptions. For further assistance, guidance on managing service open and exceptions is available.

When you set up a queue without a phone number, you might run into some limitations with scheduling features. For instance, you won’t be able to add service opening hours or any exceptions. As a result, the queue will stay open all the time.

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Once the queue has an active count, the service's operating hours can be determined, including any exceptions. Guidance on how to manage service open and exceptions is provided.

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