BeneVoice for Windows System requirements

Workstation System Requirements

 Requirements in order to install or use BeneDesk for Windows:

• Windows releases from 7 to 10 are supported

• .NET framework version 4.5.2 or above

• BDfW installation requires Administrator privileges

• Size on Disk 100MB

Firewall configuration

When Firewall is running rules “inside-to-outside”, traffic from Clients to Benemen DataCenter needs to be allowed. If the router or firewall is SIP-aware or SIP ALG-enabled, these should be turned off.

Mandatory traffic to be allowed

Optional traffic to be allowed

Workstation Firewalls

During the installation of BDfW required firewall rules are created to Windows Firewall. If there is a third party software firewall installed, the following rules should be created for BDfW.

Quality of Service

By default, the connection between BeneDesk for Windows (BDfW) client and Benemen Services is routed via Public Internet. To ensure sufficient call quality make sure that the Internet connection of the client network has sufficient bandwidth. Under heavy load, prioritizing audio traffic of BDfW (in LAN) is recommended.

In cases where dedicated data connection between the customer network and Benemen Datacenter is valid, separate traffic specification document should be created.

 Audio traffic (RTP packets) are not marked with DSCP by BDfW. Classification and marking of voice traffic should be done in network. If priority queueing is used for audio traffic, enough bandwidth must be configured for a priority queue. The bandwidth requirement of one concurrent voice call is 100 kbps.