Enreach Cloud Call Control

• Call control is made in Enreach Cloud

• All Enreach Cloud add-on features are available

• Teams phone is more like one of the terminals

• Teams related functionalities like voicemail, call groups, call delegation, call forwarding and simultaneous ringing cannot be used

Microsoft Call Control = Microsoft Teams standard standalone deployment way

• The configuration is made mixed between portal by Enreach (Portal) and Office 365

• Enreach takes care of users phone numbers in PSTN as an operator

• Incoming calls are directly routed to Teams Outgoing calls are directly routed from Teams to PSTN

• Teams handle call groups, call delegation, call forwarding, simultaneous ringing

• Enreach Cloud add-on features are not available like service pools, automatics call transfers, routing to terminals, smart routing, voicemail, availability, etc.