Windows releases from 7 to 10 are supported
.NET framework version 4.5.2 or above
Software installation requires Administrator privileges
Hardware requirements
Processor: 1 GHz
RAM: 512 MB
Disk space (minimum):
4,5 GB for .NET installation, and for BDfW
The application size on disk is 110 MB.
The selected Windows audio devices are used to handle the audio in a call. The used devices should be able to support professional sound.
Firewall configuration
When a Firewall is running rules “inside-to-outside”, traffic from Clients to Benemen Data Center needs to be allowed. If a router or firewall is SIP-aware or SIP ALG-enabled, this should be turned off. The following traffic should be allowed from clients to Benemen Services:
Destination | Destination port | Description |
|---|---|---|
Benemen DataCenter (80.88.187.64/26) | 443 (TCP) | HTTPS for BeneDesk and BeneAPI |
Benemen DataCenter (80.88.187.64/26) | 5060-5070 (TCP & UDP) | SIP Signalling |
Benemen DataCenter (80.88.187.64/26) | 16384-32768 (UDP) | RTP audio traffic |
Workstation Firewalls
During the installation, required firewall rules are created to the Windows Firewall. If there is a third-party firewall installed, the following rules should be created for BDfW:
Default program path | C:\Program Files (x86)\BeneDesk for Windows\BeneDesk.exe |
Inbound port | all ports TCP and UDP |
Outbound ports | all ports TCP and UDP |
Quality of Service
By default, the connection between BeneVoice for Windows and the Benemen data center is routed via public Internet. To ensure sufficient call quality make sure that the Internet connection of the client network has sufficient bandwidth. Under heavy load, prioritizing audio traffic of BDfW (SRTP) is recommended.
If priority queueing is used for audio traffic, enough bandwidth must be configured for the priority queue. The bandwidth requirement of one concurrent voice call is 100 kbps.