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You can use this tool to generate the appropriate admin consent link: http://azure-consent.enreachvoice.com/teams-presence/
AzureAD user service account
Presence - read permission, required by Microsoft GrapAPI presence endpoint permissions are currently available only for Delegated (work or school account) permission Type. Application permission type is not available for Presence - read.
Because of this limitation, a presence subscription must be done as a user. A separate “service account” user service account must exist, which is used for creating a presence subscription. Service User service account credentials (UPN and Password) are configured and used by in MS Teams Presence Integration service to maintain presence subscription.
If Voice Portal provisioning integration is active, the same user can be used as the presence sync user service account.
Requirements for the user service account
MFA must be disabled, or EnreachVoice IP addresses: 80.88.186.0/23 must be whitelisted
The password should not expire
Office licenses are not required
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