BenePortal
BeneCloud The services and products are managed, ordered, and provisioned through the BeneCloud web based portal in browser-based application called BenePortal.
BeneCloud services BeneVoice services and products are assigned to the end customers by using predefined product templates called User types, in user role-based packages. In addition to products in the template, the individual users can be assigned additional optional products as if needed.
User types define the list of suitable products that can be picked for a certain end user in a certain work role. Examples of the User types are “Mobile user” and “Call Center user”. A Call Center user has more service needs than a basic mobile user, and hence the User type product packaging is different.
User type pricing consist out of the mandatory BeneCore product, and the optional other products, priced separately and added on top of the core price.
Operator products are added individually to users as per their needs. More details about operator products and pricing is available in the separate Telecommunications Services Description(s).The complete set of services and products per user is collected in the User role entity of the BenePortal. The User role contains both the license and the operator products that are provisioned to the respective user. The users’ total product price is summed up and billed based on the content of the User roleuser packages based on their individual needs.
BeneBilling
BeneBilling is an essential service of BeneCloud. BeneBilling is a standalone full-feature featured billing solution that is independent of the carrier operators billing solutions. The service is aggregating billing data from multiple international phone operator sources to customer-based invoices. BeneBilling is also able to allocate billing to desired cost centers supporting billing based on actual consumption.
As BenePortal combines the BeneCloud services to easy-to-buy packages, BeneBilling does the same to operators’ billing data. It doesn’t matter which operator the customer is using, because BeneBillinggathers the information on one invoice. A user may have several cell phone subscriptions, land line subscriptions and IoT data connections – the costs can be addressed to the correct user, cost center, department and company.
Billing period is one month and the customer pays the BeneCloud services the services and operator costs according to the usage. BeneBilling supports e-invoices and paper invoices.
The invoce invoice data is made according to the telephone operator’s standards and regulations. Detailed invoice information will be given in an attachment, which includes at least the following:
Domestic calls – minutes/package
Calls to business numbers - minutes
Calls to service numbers/per number – minutes
Value Added Services (VAS), as like train tickets, etc. – minutes
Mobile data – MB/package
SMS – pcs.
Multimedia messages – pcs.
Roaming data per country – MB/package
Roaming calls per country – minutes
Roaming SMS per country – pcs.
Roaming multimedia messages – pcs.
Roaming Value Added Service calls
International calls per country