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Available on Voice for Browser 2023.3.1 2 and later

You may see a notification when Voice for Browser cannot play alert sound for incoming calls. In some cases the web browser can block the alert sound.

Alert message is displayed differently on earlier Voice for Browser 2023.2.6 to 2023.3.1 as described here.

(You can check your version from Voice for Browser > Menu > About)

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  • Activate now - This helps with the problem temporarily because browser requires user interaction (just a click) with the phone before allowing it to play audio. However, this only helps as long as the phone stays open. If the phone is reloaded, then the audio problem may appear again.

  • Change audio setting - An audio setting is available on Voice for Browser 2023.3.1 2 for a more permanent resolution of the issue. See below.

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  • Voice for Browser 2023.2.5 and older do not display any notification messages about the issue.

  • Voice for Browser 2023.2.6 and to 2023.3.0 1 have different functionality as described here.

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