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International, Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile
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Mobile DataSIM
Mobile DataSIM is needed when data-only service is been used. Data packages are activated into DataSIM subscription or into Mobile Flex package. Invoiced service costs are DataSIM, chosen data package and possible package exceeding consumption.
Mobile Data 1 GB
The package includes 1 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on 1 Gigabyte new package. Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 2 GB
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300M 5G
Package includes a Enreach SIM card. Mobile 300 5G includes unlimited1 mobile traffic in Sweden and EU (roaming) towards normal rated domestic numbers. Any excess out-of-bundle traffic is invoiced according to the units used with network cost. Calls to voicemail are free-of-charge and valid while roaming in EU. Call transfers to customers other Enreach subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call if not included into the package.
A separate package is required in order to enable PSTN calls from Teams/Skype-for-Business/IP-phone.
The package is for regular business use only. Use for other commercial purposes is prohibited and this includes offering call options to third parties and/or sim boxes, sending spam or bulk-SMS (excessively sending SMS from one number and/or the offering to multiple receiving number(s)), and offering SMS capability to third-parties and/or sim boxes. In the case of suspicion of unfair use or abuse Enreach may suspend the mobile subscription and charge additional costs.
Product has enhanced data speed up to 300 Mbs available in 5G home network. The package includes unlimited2 data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on a new package (2 GB). Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 5 GB
The package includes 5 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on a new package (5 GB). Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on International, Premium, and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
Mobile Data
Mobile DataSIM
Mobile DataSIM is needed when data-only service is been used. Data packages are activated into DataSIM subscription or into Mobile Flex package. Invoiced service costs are DataSIM, chosen data package and possible package exceeding consumption.
Mobile Data 1 GB
The package includes 1 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on 1 Gigabyte new package. Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data
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2 GB
The package includes 10 2 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on a new package (10 2 GB). Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 30 GB
The package includes 30 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced automatically based on a new package (30 GB).
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Fixed line packages Specific Terms and Conditions
Fixed Flex
This is a subscription enabling PSTN calls from IP phone, Voice for Windows by Enreach, Teams phone or Web phone.
Fixed Flex does not include prepackaged traffic in Sweden but allows user to pay-as-you-go per minute. Traffic is invoiced based on minutes used and the charge for minutes is stated in the contract. Calls between customer IP-terminals and towards voicemail are free-of-charge. Call transfers to customers other Enreach subscriptions . Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 5 GB
The package includes 5 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on a new package (5 GB). Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 10 GB
The package includes 10 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced based on a new package (10 GB). Either automatic or manual by admin top up mechanism available for controlling the excess data. In case of manual by admin user will receive SMS notification about the use of data package.
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 30 GB
The package includes 30 Gigabytes (GB) data which is valid only for national and EU data usage and not when the user is roaming in rest of the world. Excess Data is invoiced automatically based on a new package (30 GB).
Roaming data and calls are charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Mobile Data 300M 5G
Data speed is 300 Mbs in this package. The package includes unlimited data which is valid only for national2 and EU data usage and not when the user is roaming in rest of the world. Product is not allowed to use in routers for branch office data connectivity or similar purposes.
Roaming data is charged as per actual usage and based on latest Roaming price sheet. In EU area cost are based on domestic pricing, with data consumption this cost is valid until 20 Gb fair use policy is reached. Cost after fair-use data is informed within Roaming pricing and governate by EU.
Fixed line packages Specific Terms and Conditions
Fixed Flex
This is a subscription enabling PSTN calls from IP phone, Voice for Windows by Enreach, Teams phone or Web phone.
Fixed Flex does not include prepackaged traffic in Sweden but allows user to pay-as-you-go per minute. Traffic is invoiced based on minutes used and the charge for minutes is stated in the contract. Calls between customer IP-terminals and towards voicemail are free-of-charge. Call transfers to customers other Enreach subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call.
Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
This package also is used when a company has a number that serves the Enterprise functions (i.e. non user-specific). Enterprise functions are typically the main number for the Switchboard, or Sales and Support call service channels. All calls forwarded from service channels number (queue) towards customers Enreach mobile users are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call.
Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
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Fixed unlimited
This is a subscription enabling PSTN calls from IP phone, Voice for Windows by Enreach, Teams phone or Web phone.
Fixed unlimited includes unlimited1 calls to national destinations from a VoIP device for regular business use. Any excess out-of-bundle traffic is invoiced according to the units used with network cost. Calls between customer IP-terminals and towards voicemail are free-of-charge. Call transfers to customers other Enreach subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call .
Fixed unlimited
This is a subscription enabling PSTN calls from IP phone, Voice for Windows by Enreach, Teams phone or Web phone.
Fixed unlimited includes unlimited1 calls to national destinations from a VoIP device for regular business use. Any excess out-of-bundle traffic is invoiced according to the units used with network cost. Calls between customer IP-terminals and towards voicemail are free-of-charge. Call transfers to customers other Enreach subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call if not included into this package.
Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
The package is for regular business use only. Use for other commercial purposes is prohibited e.g., offering call options to third parties and/or Call Center type usage. In the case of suspicious or unfair use or abuse Enreach may suspend the subscription and charge additional costs.
Fixed unlimited with mobile
If both Mobile and Fixed unlimited are needed, then Mobile unlimited package pricing includes Fixed unlimited productif not included into this package.
Premium and special rate call charges will be based on additional service tariffs and additional network costs will apply to these call directions.
The package is for regular business use only. Use for other commercial purposes is prohibited e.g., offering call options to third parties and/or Call Center type usage. In the case of suspicious or unfair use or abuse Enreach may suspend the subscription and charge additional costs.
Fixed unlimited with mobile
If both Mobile and Fixed unlimited are needed, then Mobile unlimited package pricing includes Fixed unlimited product.
[1] Unlimited fair use policy is defined as max. 3000 units (call minute/SMS/MMS). Any excess out-of-bundle traffic is invoiced according to the units used with network costs.
[2] Unlimited fair use policy for national data usage is max. 200GB. In the case of excessive data usage, Enreach has the right to renegotiate the invoiced costs. By default the cost for excess data is 20 SEK/GB.