...
Call settings: Here, you can modify settings that affect your calls.
Call transfers: Set how your work and mobile number calls are transferred.
Call recording: Set how your what calls are recorded.
Call offering mode: Set whether the calls are offered to terminals simultaneously or one-by-one.
Directory settings:
Personal directory: Set up your personal mobile directory. Personal directory allows your mobile phonebook to be used in other Voice products.
...
View your terminal list and see if calls are offered to these terminals.
Your phone numbers:
See View the numbers that are attached to your account.
Additional settings:
Advanced call settings: Set up less frequently used settings that affect your calls.