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Fixed line packages Specific Terms and Conditions
Fixed Flex
This is a package to enable PSTN calls from IP Phone/BeneDesk for Windows/Microsoft Skype/Microsoft Teams or Queue.
Fixed Flex does not include prepackaged traffic in Sweden but allows user to pay-as-you-go per minute. Traffic is invoiced based on minutes used and the charge for minutes is stated in the contract. Calls between customer IP-terminals and towards voicemail are free-of-charge. Call transfers to customers other Enreach subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call.
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This package also is used when a company has a number that serves the Enterprise functions (i.e. non user-specific). Enterprise functions are typically the main number for the Switchboard, or Sales and Support call service channels. All calls forwarded from service channels number (queue) towards customers Enreach mobile users are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call.
Fixed unlimited
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Fixed unlimited includes unlimited1 calls to national destinations from a VoIP device for regular business use. Any excess out-of-bundle traffic is invoiced according to the units used with network cost. Calls between customer IP-terminals and towards voicemail are free-of-charge. Call transfers to customers other Enreach subscriptions are free-of-charge. Call transfers to other directions are considered as a normal call traffic and invoiced as outgoing call if not included into this package.
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