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BeneVoice Voice for Android and iOS are native mobile applications and user-interfaces for BeneVoiceEnreachCloud.

The mobile applications help users to easily use, manage, and follow the BeneVoice - EnreachCloud services offering an improved knowledge on daily communications with the customers, colleagues as well as personal contacts.

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Setting-up the current or future personal presence profiles as useful info to colleagues can be made with just a few clicks. User can change a service role when calling out by changing the display number between personal and work numbers. Mobile applications don’t contain softphone, the calls are handled natively using the mobile subscription.

BeneVoice EnreachCloud user account is needed for login.

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iOS: Download on the App Store

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Functionality

  • Availability management

  • Contact directory: company and personal

  • Service pool membership management

  • Service pool monitoring and notifications

  • Personal and service pool call history

  • Call recording listening

  • Changing the phone number shown to a call recipient

  • Callback handling (manual case picking)

  • Call classification

  • Call privacy settings (private/work)

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