...
Some columns have a cell background coloring to indicate their status:
Column | No color | Yellow | Red |
|---|---|---|---|
Serving users | >= 4 users | 1-3 users | 0 users |
Queue Length | 0 calls | 1-2 calls | >= 3 calls |
Max wait time | 0-30 sec | 31-60 sec | >= 60 sec |
User dialog
Pools can be viewed by accessing them from the grid by:
...
Save and Cancel buttons at the bottom are used to save or discard any possible changes. Both return to user dialog.
...
Service pool priority
Settings - tab in the opened service pool view contains a slider to be used for defining a service pool's priority. The priority is defined using “Age Age bonus (seconds)”- settings setting. A age bonus is used to prioritize service calls between pools. The age bonus makes the calls appear “older” than they actually are. The default value is 100 seconds. A higher age bonus means that calls in the pool are prioritized first since they appear older and are allocated first to serving users.
If there are already calls in queue then changing the priority value does not change the priority of existing calls in queue.
...